Hi,
A general Order to cash process normally refers to the process in which taking customer sales (direct from the customer & retail) orders via different sales channels, such as email, Internet, sales person, fax or by some other means like EDI, and then fulfilling the order, shipping, logistic and then generating an invoice and collecting payment for that invoice and then receipt.
Here as a part of our Project in Vinod Gupta School of Management,IIT Kharagpur for Management Information System subject ,We are considering getting the order details from the customer directly via our ZOHO application [ORDER form]. To order goods,a Customer have to REGISTER in our application [Registration form].
After the required goods are ordered , the customer have to confirm whether the goods ordered are received or not in the "DELIVERY" form. Then, We have to make the necessary payment.Payment is done in the "PAYMENT Form".
To sum it up ,the process will be
- Registration done by the user [REGISTRATION]
- Ordering the goods [ORDER]
- Confirming whthere the goods received or not [DELIVERY]
- Payment details for the goods bought [PAYMENT]
- Inventories are added in [INVENTORY] form
-By
Vijaya Prabhu MP [ 10BM60097 ]
Rahul Kumar [ 10BM60069 ]
